The Epping Club Limited is seeking a dedicated and experienced Duty Manager to join our team.

As a Duty Manager, you will play a crucial role in ensuring the smooth operation of our establishment and delivering exceptional service to our patrons.

Key responsibilities and tasks include:

• Overseeing day-to-day operations to ensure efficient and effective service delivery.
• Managing staff rosters, including allocation of duties and shifts.
• Providing leadership and guidance to the team, fostering a positive work environment. - Maintaining high standards of customer service and addressing any issues or complaints promptly.
• Ensuring compliance with licensing laws, health and safety regulations, and company policies.
• Conducting regular inspections of the premises to uphold cleanliness, maintenance, and security standards.
• Handling cash management processes such as till reconciliation and banking procedures.
• Collaborating with other departments to coordinate events, functions, and special promotions.
• Contributing to the development of operational strategies to enhance overall performance.

The ideal candidate will have proven experience in a similar role within the hospitality industry, demonstrating strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about delivering outstanding experiences for both customers and colleagues alike, we would love to hear from you.